- Manage day-to-day Digital Content Publisher tasks, both regionally and globally, for various different platforms
- Review all materials delivered for publishing and implementing all publishing protocols
- Understanding and contributing to ever evolving workflows to ensure flawless delivery
- Liaising with Project Management & Design teams to ensure consistency and quality across materials, with an eye on continuous improvement and increased efficiency
- Flagging any concerns or issues experienced with the format in which work is received, so that feedback can be given and processes consistently adhered to
- Supporting final publication of content within clients proprietary CMS
- Maintaining thorough knowledge and understanding of the client brand guidelines and expectations, keeping up to date with any changes as these evolve
- Ensure a thorough comprehension of client’s platform guidelines, and review and evaluate content accordingly
- Escalating complex cases or content that requires further review to senior moderators or other departments
Requirements
- 2 to 4 years experience working with a content management system, and managing content for a global audience
- Experience working in client services, or production agencies
- An exceptional eye for detail with the ability to work at pace while maintaining absolute focus (and in an open plan environment) are essential to success
- Highly detail-oriented, organized, and ability to handle ambiguity
- Experience with Wrike or other project management tools to track workload and progress
- Ability to multitask and prioritize work
- Ability to work under tight deadlines
- Ability to clearly document and troubleshoot errors
- Ability to pick up new responsibilities quickly
- Analytical mind and problem-solving aptitude
- Proactive with good communication skills both verbal and written
Diversity & Inclusion
Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging.